State Farm® Insurance Agent Roberto Martinez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jaelene
September 14, 2024
"Very happy with the service I received while having insurance here for 4/5 years. Staff is super friendly and quick to respond to your needs."
"Welcome to our office Jaelene!"
deborah maxwell
September 4, 2024
"Was the easiest insurance transaction ever I got my quote which was almost half what I was paying and every thing was done over text messages pretty much all while I was at work. The best."
"Thank you Deborah! We are happy to have you! - Roberto"
Phillip Shipman
August 16, 2024
"Great experience. Helpful and knowledgable."
"We're happy you are with us Phillip! Welcome to our office. - Roberto"
Brandy Carr
August 16, 2024
"Everyone here is so helpful and nice. Best insurance company"
"Thank you Brandy, we are so glad you're with our office! - Roberto"
Thaddeus Tomaszewski
July 31, 2024
"Marlene from State farm was so helpful! She got me the lowest price on my auto insurance (BY FAR!!!) AND bundled it with life and renters insurance for way less than I was offered anywhere else. I was never so excited to sign and insurance policy lol. Thanks State Farm!"
"We are happy to have you with our office! Welcome! - Roberto"
Bobbycakess
July 18, 2024
"Great service. Super polite and helpful"
"Thank you so much! Welcome back! - Roberto"
Jah Warren
June 21, 2024
"My experience with Sate Farm starting off great..and recently it took a drastic turn. First I received and email saying I owed and that there was a late payment they were trying to collect on. I ignored it, and went about my business until the second notice which was sent through text.I then called their office, reminded them that I paid both policies in full weeks prior so I didn't understand why I keep getting notices informing me that I owed them. The lady said she remembered me when I came in, and that she would give me a call back. I called her at a later time because I didn't receive call back and ask her if I needed to bring my receipts in to verify that it was paid hoping I wouldn't get more notices asking for more money. She said that wasn't necessary, and that Roberto would give me a return call. Three days later I called back again, not only because I didn't receive a return call but because now I got a cancellation of policy letter in the mail.. I called again, this time I was met with another " we'll give you a call back". I was extremely upset at this point, your going cancel my policy and I paid you ON TIME weeks before.I just switched insurance companies and this is the way you treat your new customers. Your follow through is lacking big time and your resolution sucks. Come on State Farm, you can do better than this!! Thank Mr. Martinez for contacting me and listening to my concerns. Clarification was much needed, as I was confused about hearing one thing from your staff and receiving written notifications stating the exact opposite .You were very professional and I felt heard. Appreciate you, I hope our continued experience is positive and long lasting. Also thank you for providing me a direct option for communication for future purposes."
"Jah, thank you for giving us the opportunity to address your concerns. "
Yvette Russell
June 7, 2024
"Marlene is amazing, totally went out her way to help me with my New Car and Insurance policy. Including teaching a few insurance policies for my future. Appreciate everything you have done and have a feeling she will take care of any future needs. Unbelievably amazing Agent! Thank you so much Marlene!"
"Thank you Yvette and welcome to State Farm and our Agency! - Roberto "
Cheri Swann
June 5, 2024
"Alexa was friendly and knowledgeable. I have always been happy with this State Farm agency"
"That's very kind, thank you Cheri! We are grateful you are with us!"
Shelley Bilderback
May 17, 2024
"I have called a couple times and talked with Alexa she has been amazing and been a great help. Always friendly and gets information of documents to me asap. Roberto awesome as an agent also. Always helps get whatever needed or asked for policy. Thank you both for always being helpful and considerate. Recommend Roberto Martinez for all insurance needs."
"Shelley, we are grateful to have you with our office! Thank you for the feedback! - Roberto"
Antonio Mares
May 17, 2024
"Alexa and Sandra were great helping answering all my questions."
"They are awesome! Thank you for the feedback. - Roberto"
Jareseckia Moses
May 13, 2024
"Been with State Farm for over 2 years! Excellent Customer Service! Thanks Roberto"
"We are grateful you chose our office! - Roberto"
Brianna Kanin
May 11, 2024
"Marlene was so helpful and nice. She really made this process a breeze, and was thorough with giving necessary information"
"Thank you Brianna! We appreciate you being with our office! - Roberto"
Taylor Wright
April 15, 2024
"I’ve never been able to speak to Roberto personally, apart from once. I’ve been given attitude by the staff at this office, and oftentimes they don’t sound like they know what they’re talking about or what to tell you. I don’t write reviews often, but if I feel like I can help other people avoid experiencing unnecessary issues I do."
"Hi Taylor, we left you a detailed voicemail to receive more feedback and address any concerns you may have. - Roberto"
Juan Maulet
April 10, 2024
"They will quote you a cheap price on the phone and then a month later charge you 150 more on your bill and when you call they will say they don’t know what representative quoted you that price as if their calls aren’t recorded"
"Hi Juan, I don't see that you are insured with our office. If you have any specific questions about your account with State Farm or another office, we would love to help!"
Sandra Mares
April 5, 2024
"Muy amables, y eficientes sobretodo alexandra y sandra, me hisieron sentir mucha confianza y que cualquier duda q tenga estan para ayudarme.."
"Thank you Sandra, yes, they are great! We appreciate you being with us! - Roberto"
Clint Eastwood
April 4, 2024
"Great people, Good place for insurance, Fast, Precise, Polite & On time. 👍 👍"
"Thank you Clint!"
Ary Shopp
March 13, 2024
"I had a wonderful experience setting up new auto insurance with Marlene! The process was easy and super simple with wonderful service!"
"We're glad you are with us! Welcome to our Agency. Have a great day! - Roberto"
Ale Ferrer
February 12, 2024
"It was a great experience work on my new insurance application with Roberto Martinez office, especially with Marlene, she help me allot, and work very hard to find the best price on my new insurance. Thank you so much for your help Marlene, was a pleasure work with you on my new insurance application."
"We are so happy to hear that and welcome to our Agency and State Farm. Have a great week!"
Shawna Hill
February 6, 2024
"Roberto is great."
"Thank you Shawna! "
Gold Peak Films
January 9, 2024
"Working with Roberto at State Farm has been great. Roberto is knowledgeable and very helpful. He found the best rates for my wife and I went over the coverage very well. Overall I would recommend to anybody."
"Thank you for the review! "
Estephani ROCKsario
January 9, 2024
"The best. They help a lot with your insurance"
"Thank you Estephanie! You rock!"
Carlos Escarsega
January 2, 2024
"Really good services!"
"Thank you Carlos!"
S
December 20, 2023
"Marlene was very insightful 🙂"
"Thank you for the review! We're glad we could help :) Roberto"
Katherine Jones
December 12, 2023
"Marlene made the insurance shift from Delaware to Colorado wonderfully seamless! I so appreciate the ease of switching over; not everything dealing with such a major move has been so easy! Thank you Marlene!"
"Thank you Katherine! We're glad you had a pleasant experience, welcome to Colorado and we're happy you chose us to help with your insurance needs! Happy Holidays! - Roberto"