State Farm® Insurance Agent Roberto Martinez

"Lowered my insurance rates more than $100 per month. Wonderful office and staff. Very helpful and patience. Highly recommended."

"My experience with them is great. Any time I have a question, or doubt they ate willing to help. I accidentally wrote the odometer in the wrong car and they fixed quickly. Also with questions about my billing. Thank you for your service!"

"Ive had a very good experience with them, I've never had any problems with my cars in any situation, I totally recommend them, I've been their customers for 6 years."

"Easy and no hassle."

"Roberto Martinez, working for State Farm. Knowingly charged me, $520 one month, and then $620 the very next month on insurance for a vehicle. And cannot explain why. At this point, State Farm corporate can't even explain it. Stay away from this crook. Unless you would like to pay over $1,000 dollars in two months for your car insurance."

"I recently had a great experience with State Farm. I worked with Alexa and Sandra and their customer service was exceptional. They made the process of getting coverage quick and easy."

"Great service & great staff !"

"Quick and easy help with payment discrepancies."

"Excelente la atención, muy amables y eficientes"

"GREAT SERVICE. Alexa helped me with my insurance so fast and easy. She is very polite and helpful."

"Great experience with this location! Very pleased and grateful for Alexa. She made this process quick and easy and gave us the best price. Thank you!"

"Very kind , courteous staff , 😀 .. especially now that Marlene is not there nomore . Yes definitely good place & insurance to have!!"

"Very happy with the service I received while having insurance here for 4/5 years. Staff is super friendly and quick to respond to your needs."

"Was the easiest insurance transaction ever I got my quote which was almost half what I was paying and every thing was done over text messages pretty much all while I was at work. The best."

"Great experience. Helpful and knowledgable."

"Everyone here is so helpful and nice. Best insurance company"

"Marlene from State farm was so helpful! She got me the lowest price on my auto insurance (BY FAR!!!) AND bundled it with life and renters insurance for way less than I was offered anywhere else. I was never so excited to sign and insurance policy lol. Thanks State Farm!"

"Great service. Super polite and helpful"

"My experience with Sate Farm starting off great..and recently it took a drastic turn. First I received and email saying I owed and that there was a late payment they were trying to collect on. I ignored it, and went about my business until the second notice which was sent through text.I then called their office, reminded them that I paid both policies in full weeks prior so I didn't understand why I keep getting notices informing me that I owed them. The lady said she remembered me when I came in, and that she would give me a call back. I called her at a later time because I didn't receive call back and ask her if I needed to bring my receipts in to verify that it was paid hoping I wouldn't get more notices asking for more money. She said that wasn't necessary, and that Roberto would give me a return call. Three days later I called back again, not only because I didn't receive a return call but because now I got a cancellation of policy letter in the mail.. I called again, this time I was met with another " we'll give you a call back". I was extremely upset at this point, your going cancel my policy and I paid you ON TIME weeks before.I just switched insurance companies and this is the way you treat your new customers. Your follow through is lacking big time and your resolution sucks. Come on State Farm, you can do better than this!! Thank Mr. Martinez for contacting me and listening to my concerns. Clarification was much needed, as I was confused about hearing one thing from your staff and receiving written notifications stating the exact opposite .You were very professional and I felt heard. Appreciate you, I hope our continued experience is positive and long lasting. Also thank you for providing me a direct option for communication for future purposes."

"Marlene is amazing, totally went out her way to help me with my New Car and Insurance policy. Including teaching a few insurance policies for my future. Appreciate everything you have done and have a feeling she will take care of any future needs. Unbelievably amazing Agent! Thank you so much Marlene!"

"Alexa was friendly and knowledgeable. I have always been happy with this State Farm agency"

"I have called a couple times and talked with Alexa she has been amazing and been a great help. Always friendly and gets information of documents to me asap. Roberto awesome as an agent also. Always helps get whatever needed or asked for policy. Thank you both for always being helpful and considerate. Recommend Roberto Martinez for all insurance needs."

"Alexa and Sandra were great helping answering all my questions."

"Been with State Farm for over 2 years! Excellent Customer Service! Thanks Roberto"

"Marlene was so helpful and nice. She really made this process a breeze, and was thorough with giving necessary information"