State Farm® Insurance Agent Roberto Martinez

"Very happy with the service I received while having insurance here for 4/5 years. Staff is super friendly and quick to respond to your needs."

"Was the easiest insurance transaction ever I got my quote which was almost half what I was paying and every thing was done over text messages pretty much all while I was at work. The best."

"Great experience. Helpful and knowledgable."

"Everyone here is so helpful and nice. Best insurance company"

"Marlene from State farm was so helpful! She got me the lowest price on my auto insurance (BY FAR!!!) AND bundled it with life and renters insurance for way less than I was offered anywhere else. I was never so excited to sign and insurance policy lol. Thanks State Farm!"

"Great service. Super polite and helpful"

"My experience with Sate Farm starting off great..and recently it took a drastic turn. First I received and email saying I owed and that there was a late payment they were trying to collect on. I ignored it, and went about my business until the second notice which was sent through text.I then called their office, reminded them that I paid both policies in full weeks prior so I didn't understand why I keep getting notices informing me that I owed them. The lady said she remembered me when I came in, and that she would give me a call back. I called her at a later time because I didn't receive call back and ask her if I needed to bring my receipts in to verify that it was paid hoping I wouldn't get more notices asking for more money. She said that wasn't necessary, and that Roberto would give me a return call. Three days later I called back again, not only because I didn't receive a return call but because now I got a cancellation of policy letter in the mail.. I called again, this time I was met with another " we'll give you a call back". I was extremely upset at this point, your going cancel my policy and I paid you ON TIME weeks before.I just switched insurance companies and this is the way you treat your new customers. Your follow through is lacking big time and your resolution sucks. Come on State Farm, you can do better than this!! Thank Mr. Martinez for contacting me and listening to my concerns. Clarification was much needed, as I was confused about hearing one thing from your staff and receiving written notifications stating the exact opposite .You were very professional and I felt heard. Appreciate you, I hope our continued experience is positive and long lasting. Also thank you for providing me a direct option for communication for future purposes."

"Marlene is amazing, totally went out her way to help me with my New Car and Insurance policy. Including teaching a few insurance policies for my future. Appreciate everything you have done and have a feeling she will take care of any future needs. Unbelievably amazing Agent! Thank you so much Marlene!"

"Alexa was friendly and knowledgeable. I have always been happy with this State Farm agency"

"I have called a couple times and talked with Alexa she has been amazing and been a great help. Always friendly and gets information of documents to me asap. Roberto awesome as an agent also. Always helps get whatever needed or asked for policy. Thank you both for always being helpful and considerate. Recommend Roberto Martinez for all insurance needs."

"Alexa and Sandra were great helping answering all my questions."

"Been with State Farm for over 2 years! Excellent Customer Service! Thanks Roberto"

"Marlene was so helpful and nice. She really made this process a breeze, and was thorough with giving necessary information"

"I’ve never been able to speak to Roberto personally, apart from once. I’ve been given attitude by the staff at this office, and oftentimes they don’t sound like they know what they’re talking about or what to tell you. I don’t write reviews often, but if I feel like I can help other people avoid experiencing unnecessary issues I do."

"They will quote you a cheap price on the phone and then a month later charge you 150 more on your bill and when you call they will say they don’t know what representative quoted you that price as if their calls aren’t recorded"

"Muy amables, y eficientes sobretodo alexandra y sandra, me hisieron sentir mucha confianza y que cualquier duda q tenga estan para ayudarme.."

"Great people, Good place for insurance, Fast, Precise, Polite & On time. 👍 👍"

"I had a wonderful experience setting up new auto insurance with Marlene! The process was easy and super simple with wonderful service!"

"It was a great experience work on my new insurance application with Roberto Martinez office, especially with Marlene, she help me allot, and work very hard to find the best price on my new insurance. Thank you so much for your help Marlene, was a pleasure work with you on my new insurance application."

"Roberto is great."

"Working with Roberto at State Farm has been great. Roberto is knowledgeable and very helpful. He found the best rates for my wife and I went over the coverage very well. Overall I would recommend to anybody."

"The best. They help a lot with your insurance"

"Really good services!"

"Marlene was very insightful 🙂"

"Marlene made the insurance shift from Delaware to Colorado wonderfully seamless! I so appreciate the ease of switching over; not everything dealing with such a major move has been so easy! Thank you Marlene!"